Has anyone run into problems getting Crystal XI to embed fonts when displaying reports via the web (served by RAS) and then exporting to PDF? We have a barcode font that we use in a few reports, and it worked fine via the web viewer and when exporting to PDF. When we moved our reporting server from a 2000 box to a 2003 box, the font is no longer exported. It does display properly in the html viewer, but when you export it to PDF to print, the PDF doesn't contain the font. The True Type font is installed on the new server, with scandalously lenient permissions, and the font is installed on all the client machines. Is there no way to start Crystal in some sort of "debug" mode where it will emit info on what it is doing? (Edited to specify that it is only when exporting to PDF through a page served by RAS that the font is not embedded)
Peter Recore asked Aug 4, 2009 at 17:03 Peter Recore Peter Recore 14.1k 4 4 gold badges 43 43 silver badges 64 64 bronze badgesDoes the font work correctly in applications on the new server? Can you use it in an app like Word or Excel?
Commented Aug 4, 2009 at 18:54yup. i can even use it fine in Crystal itself, on the new server. If I export a pdf from the crystal GUI, the barcode font shows up fine. It's only when RAS is doing the serving/generating that the font stops being included.